1. Definitions
“Client” means any individual, company, or legal entity engaging CrossBridge Partners under a signed Letter of Engagement or Service Agreement.
“Company” means CrossBridge Corporate Service Provider LLC, trading as CrossBridge Partners (“CrossBridge Partners”).
“Services” means the coordination, facilitation, project oversight, strategic orchestration, business setup support, and connection to third-party specialists and service providers performed by the Company.
“Third-Party Experts” means independent professionals, consultants, firms, advisors, service providers, or specialists introduced or coordinated by the Company.
2. Nature of Services
CrossBridge Partners acts as a strategic orchestrator and project coordination partner.
The Company is not a legal advisor, tax advisor, financial advisor, auditor, investment advisor, or regulated consultancy unless expressly stated in writing.
The Company’s role is to:
• Understand the Client’s objectives;
• Design and coordinate a structured implementation roadmap;
• Connect the Client with appropriate third-party experts and providers;
• Facilitate communication and execution between parties;
• Monitor timelines, progress, and operational coordination;
• Support the Client throughout the implementation process.
Any legal, tax, regulatory, financial, compliance, immigration, banking, accounting, or specialist advice is provided solely by the relevant third-party experts engaged directly or indirectly by the Client.
The Client acknowledges that all final decisions remain the responsibility of the Client.
3. Engagement and Scope
The scope of services for each engagement shall be defined in the applicable Letter of Engagement, proposal, or written agreement.
Any work requested outside the agreed scope may be subject to additional fees and timelines.
The Company reserves the right to amend timelines where delays arise due to:
• Incomplete documentation;
• Delayed approvals;
• Third-party dependency;
• Regulatory processing;
• Government authority timelines; or
• Circumstances beyond the Company’s reasonable control.
4. Fees and Payment Terms
The Company aims to maintain transparent and commercially reasonable pricing.
Fees, payment schedules, and reimbursable expenses shall be outlined in the relevant Letter of Engagement or invoice.
Unless otherwise stated:
• All fees are exclusive of VAT or applicable taxes;
• Government charges, licensing fees, banking fees, courier costs, translation costs, travel expenses, and third-party professional fees are not included;
• Third-party expert fees may be invoiced separately by the relevant provider;
• Payments made to the Company are non-refundable once work has commenced.
Late payments may result in suspension of services until outstanding amounts are settled.
5. Third-Party Experts and Providers
The Company may introduce or coordinate third-party experts, firms, or providers for the benefit of the Client.
While the Company exercises reasonable care in selecting suitable providers, the Company:
• Does not guarantee the performance, licensing, advice, outcomes, or decisions of third parties;
• Is not responsible for delays, errors, omissions, misconduct, or failures by third parties;
• Does not assume liability for professional advice delivered by third-party experts.
The Client acknowledges that engagement with any third-party provider may be subject to separate agreements, fees, terms, and conditions.
6. Confidentiality
The Company shall keep confidential all non-public information received from the Client in connection with the engagement.
The Company may disclose confidential information only:
• To employees, contractors, or third-party experts involved in delivering the Services;
• Where disclosure is necessary for execution of the engagement;
• Where required by law, regulation, court order, or governmental authority; or
• With the Client’s prior written consent.
The Company shall maintain commercially reasonable internal procedures to protect confidential information.
Confidentiality obligations shall continue after termination of the engagement.
7. Data Protection
The Company may collect, process, store, and transfer personal or corporate information as necessary to provide the Services.
The Company shall handle such information in accordance with applicable UAE laws and reasonable data protection practices.
The Client confirms that it has the necessary rights and permissions to provide any personal data shared with the Company.
8. Intellectual Property
All templates, methodologies, systems, presentations, materials, processes, documents, branding, and work products developed by the Company remain the intellectual property of the Company unless otherwise agreed in writing.
The Client may use documents and materials supplied by the Company solely for the intended purpose of the engagement.
9. Communication and Cooperation
The Client agrees to:
• Provide accurate and complete information;
• Respond promptly to requests and approvals;
• Cooperate with the Company and third-party providers;
• Ensure timely submission of documentation;
• Inform the Company of any material changes relevant to the engagement.
The Company shall not be responsible for delays or consequences arising from incomplete, inaccurate, or delayed information provided by the Client.
10. Limitation of Liability
The Company shall perform its services with reasonable care and professionalism.
To the maximum extent permitted by applicable law:
• The Company shall not be liable for indirect, consequential, incidental, or special damages;
• The Company shall not be liable for loss of profits, business interruption, opportunity loss, or reputational damage;
• The Company shall not be liable for actions, omissions, advice, delays, or decisions of government authorities, banks, regulators, or third-party experts;
• The Company shall not be liable where losses arise from inaccurate information supplied by the Client.
The Company’s total aggregate liability relating to any engagement shall not exceed the total fees paid directly to the Company for the relevant Services.
Nothing in these Terms excludes liability for fraud, wilful misconduct, or matters that cannot legally be excluded.
11. No Guarantee of Outcome
The Company does not guarantee:
• Approval of licenses, visas, banking applications, or regulatory submissions;
• Commercial success or business performance;
• Timelines controlled by external authorities or third parties;
• Acceptance by banks, regulators, free zones, or governmental authorities.
All decisions remain subject to the relevant authorities and third-party institutions.
12. Non-Circumvention
The Client agrees not to directly engage, solicit, or circumvent third-party experts or providers introduced by the Company for the purpose of avoiding Company coordination or fees during the engagement period and for twelve (12) months thereafter, unless otherwise agreed in writing.
13. Non-Solicitation
Neither party shall knowingly solicit for employment any employee or contractor of the other party during the term of the engagement and for twelve (12) months following termination, unless agreed in writing.
14. Force Majeure
The Company shall not be liable for delays or failure to perform caused by circumstances beyond its reasonable control.
15. Termination
Either party may terminate the engagement by written notice in accordance with the applicable Letter of Engagement.
16. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
17. Entire Agreement
These Terms, together with the applicable Letter of Engagement and any appendices, constitute the entire agreement between the parties.
18. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Waiver
Failure by either party to enforce any provision of these Terms shall not constitute a waiver of any rights.
20. Acceptance
By signing the relevant Letter of Engagement or proceeding with the Services, the Client acknowledges acceptance of these Terms & Conditions.
